Terms of Service
Effective Date: January 1, 2025
Welcome to Rental Grove Roady. These Terms of Service govern your use of services at rentalgroveroad.com.
1. Services
Rental Grove Roady provides Real Estate Transactions Processing services. All service details are outlined during sign-up. Services commence on the agreed start date.
2. Information Product
We offer digital guides and resources designed to support real estate professionals. Digital materials are accessible immediately after purchase.
3. Goods
We supply branded documents and physical materials related to real estate transactions. Shipment details are provided at checkout.
4. Refund Policy
4.1 Services
Service fees may be rescheduled if requested at least 72 hours before the start date. Once work has begun, all service fees are non-refundable.
4.2 Information Product
Digital resources are non-refundable due to immediate access, but if you encounter a defect, submit a refund request within 30 days and we will provide a replacement copy.
4.3 Goods
Physical items may be sent back within 14 days of delivery in their unopened condition. Customers are responsible for shipping costs. Approved refund requests will result in a credit to the original payment method, less shipping fees.
All approved refunds are issued within 10 business days after approval.
5. Billing and Payment
Fees are due in advance and billed to the payment method provided. For billing inquiries, please Contact Us.
6. Changes to Terms
We may update these terms at any time. Continued use constitutes acceptance of the revised terms.
7. Contact Information
Rental Grove Roady
350 Bay St, Suite 2400, Toronto, ON M5H 2S6, Canada
Phone: +14169470549
Business ID: 490319187